Careers

At A 2nd Chance Bail Bonds, our team are more than mere employees; they are family.

From bondsmen to office administrators, our top-notch team comes into work each day committed to helping defendants through trying times.

Careers at A 2nd chance Bail Bonds

If you are interested in joining our team, please email [email protected].

Why Work at A 2nd Chance Bail Bonds?

A 2nd Chance Bail Bonds Benefits

Job Opportunities

Opportunity: A 2nd Chance Bail Bonds is looking for an energetic, self-directed individual that relishes the opportunity to help others and give back to the community in which they live.

Join our family: We have been around for 15 years and have 36 high-functioning team members on staff right now. We are protective of our culture and want to make sure whoever we welcome to the family is a match to our core values: Respect, Teamwork, Honesty, Giving Back and Professionalism (usually :)

Skills we need you to possess because we can’t teach you the following:

  • Organized
  • Friendly
  • Respectful
  • Detailed Oriented
  • Adaptable
  • Coachable
  • Humble
  • Goal Oriented
  • Self Sufficient

Things you should expect to be taught:

  • How to bail clients out of jail
  • How to negotiate sales contracts
  • How to research client data using proprietary software
  • How to enter files using our proprietary software
  • How to be the BEST BONDSMAN in the industry

What you will owe to us daily:

  • Bring your best to work
  • Leave the drama at the door
  • Extend grace even when grace isn’t warranted
  • Leave this place better than you found it

How you will be compensated:

  • Weekly salary, weekly commission if you earn it, monthly bonus if you earn it
  • 401k + Match
  • We will pay ½ your personal insurance premiums
  • PTO and paid vacation

We are going to be upfront:

The way we work isn’t for everyone. If autonomy and freedom accompanied with head-scratching challenges motivate you, we are going to get along GREAT.

Reports To: Operations Manager
Department: Call Center
Summary: Actively monitor and report violations

Core Values: Professionalism, Honesty, Respect, Teamwork and Giving Back

Mission Statement: We are committed to providing A 2nd Chance and an exceptional experience with respect to people who need it.

Skills we need you to possess:

  • Detail Oriented
  • Respectful
  • Reliable
  • Organized
  • Positive Attitude
  • Time Management
  • Self-Motivated
  • Oral & Written Communication Skills
  • Office | Computer Software Skills
  • Standard Mathematical Principles

Things you should expect to be taught:

  • How to onboard and offboard a client
  • How to monitor a dashboard
  • How to testify on client data

What you’ll do at A 2nd Chance Monitoring on an ongoing basis:

  • Provide excellent customer service to all clients
  • Actively monitor dashboards and respond to events accordingly
  • Handle all calls, emails and requests in a timely and efficient manner
  • Answer the phones and correspond via electronic communication (usually email and text)
  • Complete filing and record maintenance on a weekly basis
  • Maintain reliable transportation for travel to jails and courthouses.
  • Handle all client onboarding and offboarding activities, which include, but are not limited to:
    • creating profiles
    • installing or removing equipment
    • providing necessary documentation
    • updating databases
  • Provide reports as required
  • Ability to testify on data reported
  • Complete custodial, maintenance, and security responsibilities
  • Complete payment processing – billing for current clients or previous clients with balances
  • Maintain proper equipment levels and conditions
  • Be responsible for quality control of own work before submission

Additional Core Knowledge or Skills Requirements:

Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to problem solve and apply a common sense understanding of the situation based on instructions furnished in written, oral, or diagram form. Specifically, when the resolution may have several variables to choose from.
Computer Skills: To perform this job successfully, an individual should have experience with word processing, spreadsheet software, internet software and database software.
Education/Experience: High school diploma or general education degree (GED).
Certificates and Licenses: Valid driver’s license

If you are interested in joining our team, please email [email protected].

What A 2nd Chance Bail Bonds employees say:

“Awesome company to work for… very family-oriented. I love it!”

“Working for a family-owned business means a lot to me because you are not just a number.”

“If you want to do something different and you want to be around good people doing it and actually grow, then I would recommend working at A 2nd Chance.”

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